PHONE: 1300 282 948
Our Mission
Our mission is to provide the highest quality of palliative and hospice care to every person with life-threatening and life-limiting conditions.
Our Values
Our values provide the basis of our work, in order to achieve our mission
Service
We serve our client by providing responsive and personalised care
Integrity
We are open, honest, reasonable and ethical in our relationships
Respect
We support the rights of individuals to be in control of their lives
Compassion
We understand the needs of those we serve and respond with care
Dignity
Being valued and respected for their own sake, treated ethically and ensuring their 'sense of self' is upheld.
Our Goals
To respond to our patients' and family members' needs respecting their gender, age, race, culture, religion, creed or sexual orientation and identification;
To provide the highest quality of palliative care.
To involve patients in decision-making whilst respecting their wishes.
To collaborate, coordinate, communicate and be consistent.
To support our staff to maintain wellbeing and satisfaction.
To always place the needs of patients, carers and families first.
To be non-judgemental, flexible, open-minded and trustworthy.
To encourage the personal and professional development of our staff.
To be innovative in our approach to care and provide exceptional customer service.